Participant Self-Service

All routine interactions between the plan office and the participant can be made available on the plan's web site. Examples of typical interactions include the following:

• open enrollment elections
• check eligibility and dependent status
• check bank hours
• check employer contributions/hours worked
• check reciprocity transfer status
• check deductible status
• check YTD & lifetime maximum status
• check beneficiary
• check pension balances
• check vacation account balances
• view claims summary information
• view EOBs
• make COBRA (or other) payment
• change address
• add/remove dependent

MultiEmployer.com designs an integrated web front-end for each of these or any other interactive self-service application. Many administrative systems have developed back-end capacities to service these transactions, which our front-end web applications can integrate with, or we can work with your technology staff to develop the back-end module as well.